Price Match Guarantee

Please present proof of competitor pricing (e.g. mailer, quote, website listing) via email ( or live chat for verification and ensure all Price Promise Terms and Conditions are satisfied as outlined below.

1. The purchase must take place within the promotional period advertised by the competitor and must still be available at that price from the competitor.

2. Product must be the same make, model and colour, including being a new-boxed product.

3. Price Promise does not apply to:

a) any Finance products offered by the business – as a form of payment

b) any Services products or service offered by the business.

4. Price Promise applies only to regular, in-stock product offered for sale from a New Zealand shoe retailer. Excludes limited quantities, localised events with special event pricing (such as MASSIVE, Shoe Fairs), trade quotes, stock liquidations and commercial quantities and parallel imported products. All New Zealand retailer website product offers will be considered where the product is the same.
5. Price Promise does not include typographical errors.

6. Price Promise cannot be used in conjunction with any additional Shoe Sale product offers such as bonus product or promotional finance offers

7.  Price Promise applies where the other store's final price, inclusive of delivery, taxes, fees and charges, is lower than our price.

8. Shoe Sale reserves the right to verify the evidence of the identical product sold at a lower price. 

9. If your claim qualifies for the Price Promise, Shoe Sale will match the price. 

10. The Price Promise may be terminated or amended at any time without notice and is subject to Shoe Sales usual terms and conditions of trade. 

How to redeem online: 

We can now offer our valued customers with Price Promise online and here is how we can fulfill this service for you via our online Live Chat functionality.

Once the information has been checked and confirmed, our Live Chat team will provide you with a unique voucher code which can only be used once within 1 hour to purchase the product online via Shoe Sales website. The Price Promise may be terminated or amended at any time without notice and is subject to Shoe Sales usual terms and conditions of trade.